Ticket No: 11997
Description: Getting API Error while adding an user.
Content:
If you are experiencing issues while trying to add new users, follow the below steps for troubleshooting.
Take users list.
Inside that you can see create new users.
Apply required filters.
The filters will be the permission for the new user.
After that click on add user.
If the user is not added, right click and click on inspect and then on console.
There you will find an error message like failed to load resource: the server responded with a status of 502.
Now we can check the network logs for more information
Temporary solution is to delete the data for existing users.
Till now there is no permanent solution for this issue. The Platform team is currently working on this.
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